Toyota PR Crisis Review Thesis Example | Topics and Well Written Essays - 6250 words

Toyota PR Crisis Review - Thesis ExampleThe carapace chosen for the write up has been that of Toyota Motors Corporation which was hit badly by a spate of unprecedented issues regarding the fount of converses with regards to a manufacturing defect in the product and the strategies adopted by the buckram to address the issue. The study would analyze how an organization can use a crisis situation and effectively handle it out to attract benefits out of a negative situation. The study would consider the various theories related to the aspect of converses in crisis management and would withal discuss how an effective handling of the issue can lead to prospective prefer of the organization. Various theoretical models would be used to analyze the shortcomings in the actual strategy of the firm. It would suggest split possible strategies that could have been adopted by the organization so as to generate loyalty among the existing and prospective customers. Introduction communicati ons form a vital aspect in the business prospects of an organization. Communications can be both internal as well as external. Internal communication refers to the communication of an organization with its internal stakeholders like suppliers and employees. External communication involves communication between the organization and the external entities which entangle customers, press, media etc. This is especially important in the modern day business environment of business which is governed by globalization and internet. Media and press have a large allure with regards to the spread of information. The advent of internet has widened the electron orbit of these players to a wide variety of audience. Media and press also enjoy a good rapport with the frequent public which even accentuates their importance for business organizations as any news about a firm can have both positive as well as negative effects on the positioning as well as the brand image of the firm. The present stu dy would analyze the component part of media and press in affecting the policy making of the organizations. The organization selected for the study is Toyota motors. The choice of the organization assumes moment considering the fact that the organization is one of the largest car makers of the world and was also hit by a serial publication of major scams involving the press releases of the organization. The concept of public relations has been one of the most important aspects that govern the influence of media in a business organization. The role of the public relations departments involves handling the aspect of external communication in a manner that the message to be communicated brings about a positive development for the organization. The briny aim of the public relations office is to filter out and sent message that help in not only improving the brand image of the firm but also to ensure a better relationship with its suppliers, shareholders, suppliers and other stakeholde rs. The growth of internet has made the spread of information assumes lightening speeds. amicable networking and various blog sites have enabled access to information to millions of users across the world. The channel of public relations has also been used by business organiza